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$1.8M
Awarded May 27, 2026
Competition
FULL AND OPEN COMPETITION
Offers
2
Set-Aside
None
Solicitation Type
SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Program
GENESYS CLOUD FOR CLOUD-BASED CONTACT CENTER AS A SERVICE (CCAAS)
Performance Timeline
Start
May 27, 2026
This contract is likely in the recompete window.
Watch for new solicitations from Department of Labor.
Contract: 1605TB26F00042
UEI
DT8KJHZXVJH5
Parent Company
CARAHSOFT TECHNOLOGY CORP
Capabilities & Certifications
Headquarters Location
Congressional District: 11
Current Obligation
$1,789,279
Base + Exercised Options
$1,789,279
Total Ceiling Value
$1,789,279
Contract Type
FIRM FIXED PRICE
Description
GENESYS CLOUD FOR CLOUD-BASED CONTACT CENTER AS A SERVICE (CCAAS). POP: 5/27/2026 - 5/26/2027
NAICS
OTHER COMPUTER RELATED SERVICES
PSC
IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE
Place of Performance
Congressional District: 11
Awarding Agency
Top-tier Agency
Office of the Assistant Secretary for Administration and Management
Sub-tier Agency
DOL-ITAS DIVISION B PROCUREMENT
Office
Funding Agency
Top-tier Agency
Office of the Assistant Secretary for Administration and Management
Sub-tier Agency
DOL (OASAM) OFC CHIEF INFOR OFCR
Office
Contract Vehicle
NNG15SC27B
GWACNational Aeronautics and Space Administration
Award Type: MULTIPLE AWARD