9905--Interior Wayfinding

COMBINED SYNOPSIS-SOLICITATION FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES Interior Wayfinding Signage VA Medical Center, Manchester, NH 1. GENERAL INFORMATION This is a combined synopsis/solicitation for commercial products and commercial services prepared in accordance with the format at Revolutionary FAR Overhaul (RFO) FAR Subpart 12.202, "Streamlined Procedures for Evaluation and Solicitation for Commercial Products and Commercial Services." This announcement constitutes the only solicitation; quotations are being requested, and a written solicitation document will not be issued. This solicitation is issued as an RFQ. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular FAC 2026-01; March 13, 2026. The most recent Federal Acquisition Circular can be found at Acquisition.gov. Solicitation Number 36C24126Q0639 Set-Aside Total Set-Aside for Service-Disabled Veteran-Owned Small Business (SDVOSB). NAICS Code 339950 Sign Manufacturing Small Business Size Standard 500 employees PSC/FSC 9905 Signs, Advertising Displays, and Identification Plates Contracting Activity NCO 01 VA Manchester Medical Center, 718 Smyth Road, Manchester, NH 03104 Contract Type Firm-Fixed-Price The VA Manchester Medical Center is seeking a qualified SDVOSB contractor to design, fabricate, remove existing, and install new standardized interior wayfinding signage throughout its main hospital building (approximately 290,000 SF, 7 stories, 3 main entrances), in accordance with the Statement of Work at Section 3 below. 2. SUPPLIES/SERVICES SCHEDULE OF LINE ITEMS CLIN Description Qty Unit Unit Price Extended Price 0001 Sub-Directory / Directional Signs, design, fabrication, removal of existing, and installation, complete, IAW SOW Sections 2.0 3.0 50 EA 0002 Stair Identification Signs, design, fabrication, removal of existing, and installation, complete 50 EA 0003 Overhead Double-Faced 9"x36" Department Name Signs, design, fabrication, removal of existing, and installation, complete 50 EA 0004 Overhead Double-Faced Restroom Signs, design, fabrication, removal of existing, and installation, complete 32 EA 0005 "To Waiting Room / Exit" Directional Signs, design, fabrication, removal of existing, and installation, complete 50 EA 0006 Programming (wayfinding system design, sign location plans, message schedule) 1 LOT TOTAL 3. STATEMENT OF WORK INTERIOR WAYFINDING SIGNAGE VA MANCHESTER MEDICAL CENTER 718 Smyth Road, Manchester, NH 03104 Justification. The VA Medical Center, Manchester, NH (VAMCMNH) requires new standardized interior wayfinding signage to improve the ease with which Veterans and visitors navigate the campus. The intent is to update all directional signs to a uniform standard that improves visibility and clarity, and that coordinates with newly installed exterior signage. 3.1 Objectives VAMCMNH requires a turnkey wayfinding signage project. The Contractor shall design an overall wayfinding system, including departmental identification, directional, and ADA-compliant signage; fabricate; remove existing signage; and install new interior signage throughout the main building (approximately 290,000 SF, 7 stories, 3 major public entrances). The design shall standardize and unify signage using colors, symbols (Eagle, Mountain, and Seacoast motifs), cardinal points, and text, with field-replaceable inserts capable of in-house reprinting. The Contractor shall propose how the Medical Center's existing electronic directories at the three main entrances can be integrated into the overall wayfinding design. Design, fabrication, removal of existing signs, disposal, and installation of new signage includes, but is not limited to: department directories and sub-directories at elevators and major hallway intersections; ADA call-outs (wheelchair symbol, Braille compliance) at all applicable public spaces; and directional signage to restrooms, elevators, and waiting/check-out areas, wall- or ceiling-mounted as appropriate. The signage solution must be brand-name-or-equal to the Basis of Design signage system currently VA-approved, offering equal or greater function, fit, and finish, to maintain a consistent patient experience. 3.2 Design Requirements Signage shall align with VA's Technical Information Library (TIL) and National Standards, reflecting professional-quality workmanship. Signage shall leverage the facility's spatial organization and architectural features (destination zones, landmarks, shape, color). Signage shall be easy to recognize, consistent, clear, distinctive, and legible. Signage shall comply with current ADA/ABA Accessible Design Standards where required. The Contractor's signage shall be unified with existing exterior and retained interior signage. Insert templates shall be vendor-provided and compatible with VAMCMNH's internal reproduction resources where possible. All signage shall meet VA PG-18-10, Signage Design Manual guidelines, and all applicable Federal and VA safety/ADA requirements. 3.3 Services and Products The Contractor shall, at minimum: Perform a site review to verify locations, available areas, dimensions, wall types (drywall, concrete block, ceiling type, etc.), and potential conflicts. Provide monthly progress updates to the COR/VA Designer. Develop wayfinding/circulation solutions and sign location plans. Prepare conceptual designs (materials, finishes, color, typography, scale) for design-team review. Finalize all sign system design elements, fabrication specifications, graphics, and installation details. Prepare sign layouts based on final message schedules to determine sign/letter sizing. Provide final fabrication submittals based on approved design. Remove existing signage requiring removal; perform wall prep and repair (VA will supply paint). Fabricate and install new signage per the approved design. Develop an installation schedule ensuring timely, accurate, and code-compliant installation. Comply with VA PG-18-10 guidelines throughout. Estimated quantities: 50 Sub-directories/Directional signs 50 Stair signs 50 Overhead signs 32 Overhead bathroom signs 50 To Waiting Room/Check-out signs Compliance: Full ADA (tactile/Braille, 70% contrast, 5/8" minimum letter height, antimicrobial finishes, fire-rated as needed). 3.4 Quality and Workmanship Workmanship and materials shall meet all current VA standards. All shop drawings and material samples shall be submitted to the COR for approval before fabrication. Work shall comply with the International Building Code, NFPA 99 (Health Care Facilities Code), NFPA 13, and OSHA requirements. Where code and VA specifications conflict, the more stringent standard governs. All Contractor and subcontractor employees shall comply with the VA security management program, obtain and visibly wear a contractor badge at all times while on VA property, and clean all work areas daily (trash removed; VA dumpsters may not be used). 3.5 Project Meetings Contractor shall hold a kickoff meeting to review scheduling and milestones. Contractor shall hold regular review meetings with VA staff throughout programming, design, fabrication, and installation, with a minimum of four review meetings or until scope is completed. Contractor shall email the VA COR and CO a biweekly status report (progress, updated schedule, general status). 3.6 Contractor Training Requirements All Contractor/subcontractor employees shall hold, at minimum, a 10-hour OSHA-certified Construction Safety course and/or other relevant competency training. Training records shall be submitted to the COR for approval before installation begins. 3.7 Installation Schedule / Phasing Installation shall be scheduled Monday Friday, 7:00 a.m. 4:30 p.m., unless evening/weekend hours are separately arranged with the VA Interior Designer/POC. Installation dates/times shall be mutually agreed with the VAMC Team and VA Interior Designer. The Contractor shall immediately notify the VA Interior Designer of any installation delay. Design and Installation POC: Kimberly Robins, VA COR & Interior Designer Kimberly.Robins@va.gov, (603) 203-9861 (mobile). Site Address: 718 Smyth Road, Manchester, NH 03104. No drop shipments to site. All deliveries shall be made by the awarded Contractor to its own warehouse and delivered to the project site only at time of installation; no on-site storage is available. Materials shall be delivered in originally sealed containers and inspected for freight damage. Installation must minimize foot-traffic disruption; schedule and plan shall be coordinated with the VA Interior Designer, VA Police, and Facilities. Overhead signage in main hallways shall be removed and installed after business hours. If painting is required, the Contractor shall coordinate with the VA Designer to allow time for VA painters to prep and paint between removal and installation. All packing materials shall be removed from site daily; work areas shall be left clean at the end of each day. Project Timeline (post-award): 6 months. 25% drawings/images due within 4 weeks of award; VA Design Team review within 1 week. 50% drawings/images due within 4 weeks of 25% approval; VA Design Team review within 1 week. 100% drawings, images, finishes, and installation schedule submitted after 50% approval; VA Design Team review within 2 weeks. Production may not commence until VA Design Team approves and signs off on all drawings and finish submittals. Walkthrough and punch list: A walkthrough shall occur at the end of installation with the VA Interior Designer, VA Signage Team, sign installer supervisor, and project manager, to identify discrepancies/damage; replacement parts with lead-time reports due within 10 business days of walkthrough. A punch list document shall be submitted within 2 business days of walkthrough completion. Punch list items shall be corrected, or scheduled for correction, within 10 business days. 3.8 Deliverables / Bid Requirements Concept designs and 3D renderings Physical material samples Detailed installation plan, including crew certifications 5-year warranty on materials and installation Post-installation walkthrough and training Formatting requirement: Quotations shall price each individual sign type separately, fully inclusive of all required components (no separate part/piece/finish cost breakouts in the priced schedule). A separate breakout of parts/pieces/finishes shall be submitted for VA internal reference only. 3.9 Period of Performance Time is of the essence. Project completion is required no later than 24 weeks following contract award. Duty hours are 7:00 a.m. 4:30 p.m. Federal holidays apply (New Year's Day, MLK Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Christmas Day; a holiday falling on Sunday is observed the following Monday). 3.10 Place of Performance 718 Smyth Road, Manchester, NH 03104. 3.11 Payment Schedule The Contractor shall bill upon completion and acceptance of the work. 3.12 Non-Personal Services Statement Contractor employees performing under any resulting order will be controlled, directed, and supervised at all times by Contractor management, which shall ensure compliance with the performance standards in this SOW. Contractor employees shall perform duties independently, with only occasional oversight by the VA Interior Designer. Nothing in this SOW shall be interpreted to permit a Contractor to create or modify Federal policy, obligate government funds, supervise Federal employees, provide personal services to a Federal employee, or otherwise violate applicable contracting regulations. (End of Statement of Work) 4. PLACE OF PERFORMANCE Address 718 Smyth Road City/State Manchester, NH Postal Code 03104 Country UNITED STATES 5. WAGE DETERMINATION Wage Determination Number: 2015-4019 Revision No. 34 6. FAR/VAAR PROVISIONS INCORPORATED INTO THIS SOLICITATION (System updates may lag policy updates. The System for Award Management (SAM) may continue to require entities to complete representations based on provisions that are not included in agency solicitations. Examples include 52.222-25, Affirmative Action Compliance, and paragraph (d) of 52.212-3, Offeror Representations and Certifications Commercial Products and Commercial Services. Contracting officers will not consider these representations when making award decisions or enforce requirements. Entities are not required to, nor are they able to, update their entity registration to remove these representations in SAM.) No. Title Date 52.203-18 Prohibition on Contracting with Entities that Require Certain Internal Confidentiality Agreements or Statements Representation JAN 2017 52.204-7 System for Award Management Registration NOV 2024 (DEVIATION NOV 2025) 52.252-1 Solicitation Provisions Incorporated by Reference FEB 1998 852.252-70 Solicitation Provisions or Clauses Incorporated by Reference JAN 2008 7. 52.212-1 INSTRUCTIONS TO OFFERORS COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (DEVIATION AUG 2025) ADDENDUM Incorporated in full text as an addendum to this solicitation: (a) Submission of quotations. Submit signed and dated quotations to the office specified in this solicitation at or before the exact time specified. As a minimum, quotations shall include: (1) The solicitation number; (2) The name, address, and telephone number of the Quoter; (3) The Quoter's Unique Entity Identifier (UEI) and, if applicable, Electronic Funds Transfer (EFT) indicator; (4) Information necessary to evaluate the factors contained in Section 8 (Evaluation Commercial Products and Commercial Services) below; (5) Responses to provisions requiring Quoter completion of information, representations, and certifications (other than those collected via the System for Award Management (SAM)), including all certifications required at Section 6 above; and (6) A statement specifying the extent of agreement with all terms, conditions, and provisions included in this solicitation and any amendments. (b) Period for acceptance of quotations. The Quoter agrees to hold the prices in its quotation firm for 60 calendar days from the date specified for receipt of quotations, unless another period is specified above. (c) Late submissions, modifications, revisions, and withdrawals of quotations. (1) Quoters are responsible for submitting quotations and any modifications or revisions to the office designated in this solicitation by the time specified. (2) Any quotation, modification, or revision received after the time specified for receipt is "late" and will not be considered unless received before award and the Contracting Officer determines that accepting the late quotation would not unduly delay the acquisition. A late modification of an otherwise successful quotation that makes its terms more favorable to the Government will be considered at any time received and may be accepted. (3) If an emergency or unanticipated event interrupts normal Government processes so that quotations cannot be received at the designated office by the exact time specified, and urgent Government requirements preclude amendment of the solicitation or other notice of extension, the time for receipt is deemed extended to the same time of day on the first work day on which normal Government processes resume. (4) Quoters may withdraw their quotations by written notice received at any time before award. (d) Award (not applicable to Invitation for Bids). The Government intends to evaluate quotations and make award without discussions with Quoters. Therefore, each Quoter's initial quotation should contain its best terms. The Government reserves the right to conduct discussions, if necessary. The Government may reject any or all quotations if in the public interest, accept other than the lowest-priced quotation, and waive informalities and minor irregularities in quotations received. (e) Debriefings. If a post-award debriefing is given to a requesting Quoter, the Government will disclose, if applicable: (1) significant weak or deficient factors in the debriefed Quoter's quotation; (2) the overall evaluated price and technical rating of the successful Quoter and the debriefed Quoter, and past performance information on the debriefed Quoter; (3) the overall ranking of all Quoters, if developed; (4) a summary of the rationale for award; (5) the make and model of the product to be delivered by the successful Quoter; and (6) reasonable responses to relevant questions regarding whether the agency followed the source-selection procedures set forth in this solicitation and applicable regulations. (End of Provision) 8. 52.212-2 EVALUATION COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (DEVIATION AUG 2025) ADDENDUM Incorporated in full text as an addendum to this solicitation: The following factors shall be used to evaluate quotations: Technical or Quality Past Performance Price Evaluation Approach. The Government will evaluate quotations using the comparative evaluation process authorized under RFO FAR Part 12, whereby quotations are compared to one another to determine which provides the best benefit to the Government. The Government reserves the right to consider a quotation other than the lowest price that provides additional benefit(s) to the Government, but is not required to do so. Quotations may exceed the minimum requirements of this solicitation. Each quotation must meet the minimum requirements of this solicitation. The Government is not requesting or accepting alternate quotations. The evaluation will consider the following: Technical or Quality: The quotation will be evaluated to the extent it meets and/or exceeds the Government's requirements as outlined in this solicitation and the Statement of Work at Section 3, and based on the information requested in Section 7 above. Past Performance: The past performance evaluation will assess the relative risk associated with a Quoter's likelihood of success in fulfilling this solicitation's requirements, as indicated by the Quoter's record of past performance. This evaluation may be based on the Contracting Officer's knowledge of and previous experience with the supply or service being acquired; customer surveys and past performance questionnaire replies; the Contractor Performance Assessment Reporting System (CPARS) at http://www.cpars.gov/; or any other reasonable basis. Price: The Government will evaluate price by adding the total of all line-item prices. The Total Evaluated Price will be that sum. (End of Provision) 9. FAR/VAAR CLAUSES INCORPORATED INTO ANY RESULTING CONTRACT (System updates may lag policy updates. The System for Award Management (SAM) may continue to require entities to complete representations based on provisions that are not included in agency solicitations. Examples include 52.222-25, Affirmative Action Compliance, and paragraph (d) of 52.212-3, Offeror Representations and Certifications Commercial Products and Commercial Services. Contracting officers will not consider these representations when making award decisions or enforce requirements. Entities are not required to, nor are they able to, update their entity registration to remove these representations in SAM.) No. Title Date 52.203-17 Contractor Employee Whistleblower Rights NOV 2023 52.203-19 Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements JAN 2017 52.204-9 Personal Identity Verification of Contractor Personnel JAN 2011 52.204-13 System for Award Management Maintenance OCT 2018 (DEVIATION NOV 2025) 52.209-6 Protecting the Government's Interest When Subcontracting With Contractors Debarred, Suspended, Proposed for Debarment, or Voluntarily Excluded JAN 2025 (DEVIATION NOV 2025) 52.209-10 Prohibition on Contracting With Inverted Domestic Corporations NOV 2015 (DEVIATION NOV 2025) 52.212-4 Contract Terms and Conditions Commercial Products and Commercial Services NOV 2023 (DEVIATION OCT 2025) 52.219-14 Limitations on Subcontracting OCT 2022 (DEVIATION NOV 2025) 52.219-33 Nonmanufacturer Rule (required set-aside action with a manufacturing NAICS code, regardless of dollar value) SEP 2021 (DEVIATION NOV 2025) 52.222-3 Convict Labor JUN 2003 (DEVIATION NOV 2025) 52.222-19 Child Labor Cooperation with Authorities and Remedies MAR 2026 (DEVIATION NOV 2025) 52.222-36 Equal Opportunity for Workers with Disabilities JUN 2020 (DEVIATION NOV 2025) 52.222-41 Service Contract Labor Standards AUG 2018 (DEVIATION NOV 2025) 52.222-44 Fair Labor Standards Act and Service Contract Labor Standards Price Adjustment MAY 2014 (DEVIATION NOV 2025) 52.222-50 Combating Trafficking in Persons NOV 2021 (DEVIATION NOV 2025) 52.222-54 Employment Eligibility Verification JAN 2025 (DEVIATION NOV 2025) 52.222-62 Paid Sick Leave Under Executive Order 13706 JAN 2022 (DEVIATION NOV 2025) 52.223-23 Sustainable Products MAY 2024 (DEVIATION NOV 2025) 52.225-1 Buy American Supplies OCT 2022 (DEVIATION NOV 2025) 52.226-8 Encouraging Contractor Policies to Ban Text Messaging While Driving MAY 2024 52.232-33 Payment by Electronic Funds Transfer System for Award Management OCT 2018 52.232-40 Providing Accelerated Payments to Small Business Subcontractors MAR 2023 52.233-3 Protest after Award AUG 1996 (DEVIATION NOV 2025) 52.233-4 Applicable Law for Breach of Contract Claim OCT 2004 (DEVIATION NOV 2025) 52.240-91 Security Prohibitions and Exclusions DEVIATION NOV 2025 52.240-93 Basic Safeguarding of Covered Contractor Information Systems DEVIATION NOV 2025 52.244-6 Subcontracts for Commercial Products and Commercial Services JAN 2025 (DEVIATION OCT 2025) 52.252-2 Clauses Incorporated by Reference FEB 1998 852.201-70 Contracting Officer's Representative DEC 2022 852.203-70 Commercial Advertising MAY 2018 852.204-70 Personal Identity Verification of Contractor Personnel MAR 2026 (DEVIATION FEB 2026) 852.204-72 Personnel Vetting and Credentialing MARCH 2026 852.211-72 Technical Industry Standards NOV 2018 852.219-73 VA Notice to Total Set-Aside for Certified Service-Disabled Veteran-Owned Small Businesses JAN 2023 (DEVIATION) 852.219-75 VA Notice of Limitations on Subcontracting Certificate of Compliance for Services and Construction (full text at Section 9.1 below) NOV 2022 852.232-72 Electronic Submission of Payment Requests NOV 2018 852.242-71 Administrative Contracting Officer OCT 2020 852.246-71 Rejected Goods OCT 2018 9.1 FULL TEXT VAAR 852.219-75, VA NOTICE OF LIMITATIONS ON SUBCONTRACTING CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (NOV 2022) (Included in full per [F] designation. As prescribed in VAAR 819.7011(b).) VA Notice of Limitations on Subcontracting Certificate of Compliance for Services and Construction (NOV 2022) (a) Pursuant to 38 U.S.C. 8127(k)(2), the offeror certifies that (1) If awarded a contract (see FAR 2.101 definition), it will comply with the limitations on subcontracting requirement as provided in the solicitation and the resultant contract, as follows: [Contracting Officer check the appropriate box below based on the predominant NAICS code assigned to the instant acquisition as set forth in FAR 19.102.] (i) Services. In the case of a contract for services (except construction), the contractor will not pay more than 50% of the amount paid by the government to it to firms that are not VIP-listed SDVOSBs as set forth in 852.219-73 or VOSBs as set forth in 852.219-74. Any work that a similarly situated VIP-listed subcontractor further subcontracts will count towards the 50% subcontract amount that cannot be exceeded. Other direct costs may be excluded to the extent they are not the principal purpose of the acquisition and small business concerns do not provide the service as set forth in 13 CFR 125.6. (ii) General construction. In the case of a contract for general construction, the contractor will not pay more than 85% of the amount paid by the government to it to firms that are not VIP-listed SDVOSBs as set forth in 852.219-73 or VOSBs as set forth in 852.219-74. Any work that a similarly situated VIP-listed subcontractor further subcontracts will count towards the 85% subcontract amount that cannot be exceeded. Cost of materials are excluded and not considered to be subcontracted. (iii) Special trade construction contractors. In the case of a contract for special trade contractors, the contractor will not pay more than 75% of the amount paid by the government to it to firms that are not VIP-listed SDVOSBs as set forth in 852.219-73 or VOSBs as set forth in 852.219-74. Any work that a similarly situated subcontractor further subcontracts will count towards the 75% subcontract amount that cannot be exceeded. Cost of materials are excluded and not considered to be subcontracted. (2) The offeror acknowledges that this certification concerns a matter within the jurisdiction of an Agency of the United States. The offeror further acknowledges that this certification is subject to Title 18, United States Code, Section 1001, and, as such, a false, fictitious, or fraudulent certification may render the offeror subject to criminal, civil, or administrative penalties, including prosecution. (3) If VA determines that an SDVOSB/VOSB awarded a contract pursuant to 38 U.S.C. 8127 did not act in good faith, such SDVOSB/VOSB shall be subject to any or all of the following: (i) Referral to the VA Suspension and Debarment Committee; (ii) A fine under section 16(g)(1) of the Small Business Act (15 U.S.C. 645(g)(1)); and (iii) Prosecution for violating section 1001 of title 18. (b) The offeror represents and understands that by submission of its offer and award of a contract it may be required to provide copies of documents or records to VA that VA may review to determine whether the offeror complied with the limitations on subcontracting requirement specified in the contract. Contracting officers may, at their discretion, require the contractor to demonstrate its compliance with the limitations on subcontracting at any time during performance and upon completion of a contract if the information regarding such compliance is not already available to the contracting officer. Evidence of compliance includes, but is not limited to, invoices, copies of subcontracts, or a list of the value of tasks performed. (c) The offeror further agrees to cooperate fully and make available any documents or records as may be required to enable VA to determine compliance with the limitations on subcontracting requirement. The offeror understands that failure to provide documents as requested by VA may result in remedial action as the Government deems appropriate. (d) Offeror completed certification/fill-in required. The formal certification must be completed, signed and returned with the offeror's bid, quotation, or proposal. The Government will not consider offers for award from offerors that do not provide the certification, and all such responses will be deemed ineligible for evaluation and award. Certification I hereby certify that if awarded the contract, [insert name of offeror] will comply with the limitations on subcontracting specified in this clause and in the resultant contract. I further certify that I am authorized to execute this certification on behalf of [insert name of offeror]. Printed Name of Signee: _______________________________ Printed Title of Signee: _______________________________ Signature: _______________________________ Date: _______________________________ Company Name and Address: _______________________________ (End of clause) 10. SUBMISSION INSTRUCTIONS Questions: Any questions must be submitted in writing no later than Friday 28 August 2026 at 5:00 PM EST. Answers to the questions will be posted by the following week. All quotations shall be received not later than 07 September 2026, 3:00PM EST to Shawn.Lawrence@va.gov. Late submissions will be treated in accordance with FAR 52.212-1(c) at Section 7 above. To facilitate the award process, all quotations must include a statement regarding the terms and conditions of this solicitation as follows: "The terms and conditions in the solicitation are acceptable to be included in the award document without modification, deletion, or addition." OR "The terms and conditions in the solicitation are acceptable to be included in the award document with the exception, deletion, or addition of the following:" (Quoters shall list exception(s) and rationale.) SAM.gov registration is required to be complete at time of submission of quotation. Quoters must complete annual representations and certifications electronically via the System for Award Management website at https://sam.gov/. Any questions or concerns regarding this solicitation shall be forwarded in writing via email to the Point of Contact below. 11. POINT OF CONTACT Contract Specialist: Shawn Lawrence, Contract Specialist, Shawn.Lawrence@va.gov COR: Kimberly Robins, VA Interior Designer Kimberly.Robins@va.gov, (603) 203-9861 (mobile)