Maintenance Service Agreement for Applied Spectral Imaging (ASI) System for Spectral Karyotyping (SKY)

1: SCOPE:

The contractor must provide all labor, material and equipment to perform preventive maintenance for a government-owned Applied Spectral Imaging (ASI) system located in the Genetics Branch, Building 37, Room 6144 for the period of August 1, 2026 thru July 31, 2027. All maintenance services shall be performed in accordance with the manufacturer’s standard commercial maintenance practices.

2: PREVENTIVE MAINTENANCE:

Contract shall perform not less than one (1) preventive maintenance inspective during the contract period. Service shall be performed by a factory trained Field Service representative. Service shall consist of a thorough cleaning, calibration, adjusting, inspection, and testing of all equipment in accordance with manufacturer’s latest established service procedures. All equipment shall be operationally tested through at least one (1) complete operating cycle at the end of the preventive maintenance inspection to assure optimum and efficient performance.

3: EMERGENCY SERVICE:

One emergency repair service shall be provided during the term of this contract at no additional cost to the Government. Emergency service shall be provided between 8 am and 5 pm Monday through Friday excluding. Upon receipt of notice that any part of the equipment does not function properly, the Contractor shall furnish a factory-trained service representative to inspect the equipment and perform all repairs and adjustments necessary to restore the equipment to normal and efficient operating condition. Emergency service shall not replace the necessity for the scheduled PM.

4: REPLACEMENT PARTS:

The contractor shall furnish all required replacement parts at no additional cost to the Government, with the exception of end-of life and consumable parts. Parts shall be new or remanufactured to original equipment specifications.

5: SERVICE EXCLUSIONS:

The contractor shall not be responsible for any repairs necessitated by abuse, neglect, vandalism, Acts of God, fire or water. These repairs shall be the subject of a separate purchase order and shall not be performed under this contract.

6: PERIOD OF PERFORMANCE:

August 1, 2026 – July 31, 2027