This modification is issued to provide the correct RFI document. This notice supersedes the previous notice, which should be disregarded. See below.
Request for Information
Onboarding, Management, Engineering, Governance, and Assurance Services
(OMEGA 2.0)
VA-27-00002300
Introduction
This is a Request for Information (RFI) only. Do not submit a quote. This RFI is for planning purposes only and shall not be considered a Request for Proposal. Additionally, there is no obligation on the part of the Government to acquire any products or services described in this RFI. Your response to this RFI will be treated only as information for the Government to consider. You will not be entitled to payment for direct or indirect costs that you incur in responding to this RFI. This request does not constitute a solicitation for proposals or the authority to enter into negotiations to award a task order. No funds have been authorized, appropriated or received for this effort. The information provided may be used by the VA in developing its acquisition strategy. Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. The Government does not intend to pay for the information submitted in response to this RFI.
2. Submittal Information:
All responsible sources may submit a response in accordance with the below information.
There is a page limitation for this RFI of 15-pages. The Government will not review any other information or attachments included, that are in excess of the 15-page limit. NO MARKETING MATERIALS ARE ALLOWED AS PART OF THIS RFI. Generic capability statements will not be accepted or reviewed. The Government requests that it not be inundated with artifacts and peripheral content, and that the submission is readable. Your response must address capabilities specific to the services required in the attached draft Performance Work Statement (PWS) and must include the following:
Interested Vendors shall at a minimum, provide the following information in the initial paragraph of the submission:
Name of Company
Address
Point of Contact
Phone Number
Fax Number
Email address
Company Business Size and Status
For VOSB and SDVOSBs, proof of verification in VetCert.
NAICS code(s)
Socioeconomic data
Unique Entity ID
Please provide your small business status under the following North American Industry Classification System (NAICS) Code: 541512 Computer Systems Design Services with a Size Standard of $34 Million. Further, please note any existing Government contractual vehicles through (GWAC, FSS, MAC, etc.) which your firm s services can be procured.
Please also note if your firm is a Service-Disabled Veteran-Owned Small Business (SDVOSB) or Veteran-Owned Small Business (VOSB) listed and certified in the Small Business Administration (SBA) Veteran Small Business Certification database (VetCert) (https://veterans.certify.sba.gov/).
Further, please provide your company s intent and ability to meet the set aside requirement in accordance with VAAR 852.219-73 (JAN 2023)(Deviation) VA Notice of Total Set-Aside for Certified SDVOSBs and 13 CFR §125.6, which states the contractor will not pay more than 50 percent of the amount paid by the Government to the prime for contract performance to firms that are not certified SDVOSBs listed in the SBA certification database (excluding direct costs to the extent they are not the principal purpose of the acquisition and the SDVOSB/VOSB does not provide the service, such as airline travel, cloud computing services, or mass media purchases). When a contract includes both services and supplies, the 50 percent limitation shall apply only to the service portion of the contract.
Your response shall include information as to available personnel and financial resources; full business entity names of proposed team members and the PWS requirements planned to be subcontracted to them, which must include the prime planned percentage or the names of the potential team members that may be used to fulfill the set aside requirement.
As part of your RFI response, provide a summary of your capabilities to meet the requirements contained in the Draft Performance Work Statement (PWS) for the below areas. Specifically, respond with your capabilities as a Prime contractor related to each specific RFI topic area below as it relates to a healthcare organization, similar in size and complexity as VA. Specific examples must include the following: contract number, dollar value, place of performance, name of the Federal Government agency and/or Fortune 500 commercial customer; point of contact information of the program manager for the agency or organization. Describe in detail your approaches to providing large-scale, enterprise-wide Onboarding, Management, Engineering, Governance, and Assurance Services to the Digital Transformation Center (DTC) Low-Code/No-code (LCNC) ecosystem supporting 100,000+ users and 200+ applications simultaneously across multiple platforms (e.g., Salesforce, Power Platform, Pega, and Appian for the following questions:
Managing new development and enhancement support across multiple customer organizations, including the peak number of concurrent projects supported, specific LCNC platforms utilized, size of your reusable asset library, and the scaled staffing model of over 50+ concurrent agile teams with metrics for peak concurrent users, transaction volumes, Service Level Agreement (SLA) adherence (uptime, latency, incident response), and how you maintained 24/7/365 operations with Recovery Time Objective (RTO) 12 hours and Recovery Point Objective (RPO) 4 hours.
Managing hundreds of concurrent intake requests across multiple organizations, including how you prioritize demand, prevent backlog stagnation, and maintain 45-day intake-to-decision timelines at scale. Include examples of automation or Artificial Intelligence-assisted triage used to manage enterprise pipelines.
Managing over 1000 synchronized and asynchronous release cycles across 100+ applications and multiple platforms, including how you prevent release collisions, enforce security and quality gates, and coordinate deployments across Software as a Service (SaaS), hybrid, and legacy systems. Provide metrics on deployment frequency, failure rates, and mean time to recovery.
Managing simultaneous ATO/FedRAMP processes across large portfolios (50+ applications/platforms), including average Authorization to Operate (ATO) cycle times, number of concurrent packages managed, Plans of Actions and Milestones (POA&M) closure rates, and how you prevent compliance activities from becoming a delivery bottleneck.
Has the draft PWS provided sufficient detail to describe the technical requirements that encompass the technology incubation services to be performed under this effort. Yes or No. If NO , please provide your technical comments/recommendations on elements of the draft PWS that may contribute to a more accurate proposal submission and efficient, cost-effective effort.
The Government is contemplating a hybrid Firm Fixed Price (FFP)/Time and Materials (T&M) contract type. State if there is sufficient information in any sections to possibly price as FFP or provide an explanation as to why these tasks do not conform to FFP.
Responses are due no later than 2:00PM Eastern Time, July 14, 2026 via email to Contract Specialist Phillip Kang at phillip.kang@va.gov and Contracting Officer Christopher Minetti at christopher.minetti@va.gov. Please note Onboarding, Management, Engineering, Governance, and Assurance Services (OMEGA 2.0) in the subject line of your response. Mark your response as Proprietary Information if the information is considered business sensitive. The email file size shall not exceed 5 MB.
