Request for Information
Integrated eNotifications Service Pilot via Direct Secure Messaging
(VA-26-00049664)
Introduction
The Veterans Health Administration (VHA) has identified a gap in timely visibility into care events occurring outside of VA facilities, particularly for Veterans receiving treatment in community hospitals, emergency departments, and post-acute care settings. Without timely notification of these events, VA care teams may be delayed in coordinating follow-up care, which is especially critical for Veterans identified as high-risk. Improving awareness of these events is essential to enabling proactive outreach and prevention.
To address this gap, VA is exploring the use of electronic notification (eNotification) services that provide near real-time alerts for Admission, Discharge, and Transfer (ADT) events occurring in community settings. Market research conducted by VA indicates that no single vendor provides sufficient national coverage across all relevant care settings. As a result, a solution that leverages multiple notification networks is necessary to achieve targeted/adequate coverage and ensure comprehensive visibility into Veteran care events.
This request for information (RFI) is for planning purposes only and shall not be considered an Invitation for Bid, Request for Quotation, or a Request for Proposal. Additionally, there is no obligation on the part of the Government to acquire any products or services described in this RFI. Your response to this RFI will be treated only as information for the Government to consider. You will not be entitled to payment for direct or indirect costs that you incur in responding to this RFI. This request does not constitute a solicitation for proposals or the authority to enter into negotiations to award a contract. No funds have been authorized, appropriated or received for this effort. The information provided may be used by the VA in developing its acquisition strategy and refining its Performance Work Statement (PWS). Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. The Government does not intend to pay for the information submitted in response to this RFI.
Be advised that set-aside decisions may be made based on the information provided in response to this RFI, including the availability of Veteran Small Business Certification (VetCert) certified Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) and Veteran Owned Small Businesses (VOSBs) that are capable of providing the services identified in the attached PWS. An SDVOSB/VOSB company that is not registered and certified in the Small Business Administration s (SBA) VetCert database (https://veterans.certify.sba.gov/) should not respond to this notice. Responses should be as complete and informative as possible.
The North American Industry Classification System (NAICS) for this requirement is 541519, Other Computer Related Services.
2. Submittal Information:
All responsible sources may submit a response in accordance with the below information.
There is a page limitation for this RFI of 15 pages. The Government will not review any other information or attachments included, that are in excess of the (#) page limit. NO MARKETING MATERIALS ARE ALLOWED AS PART OF THIS RFI.
Generic capability statements will not be accepted or reviewed. Your response must address capabilities specific to the services required in the attached draft PWS and must include the following:
Interested Vendors shall at a minimum, provide the following information in the initial paragraph of the submission:
Name of Company
Address
Point of Contact
Phone Number
Fax Number
Email address
Company Business Size and Status
For SDVOSBs and VOSBs - Your company s intent and ability to meet the set aside requirement in accordance with VAAR 852.219-73 (JAN 2023) (DEVIATION) VA Notice of Total SDVOSB and 13 CFR §125.6, which states the contractor will not pay more than 50 percent of the amount paid by the Government to it to firms that are not SDVOSBs. Your response shall include information as to available personnel and financial resources; proposed team members and the PWS requirements planned to be subcontracted to them, which must include the prime planned percentage or the names of the potential team members that may be used to fulfill the set aside requirement.
NAICS code(s)
Socioeconomic data
Unique Entity Identifier (UEI)
Existing Contractual Vehicles (GWAC, FSS, or MAC)
Please describe your provider network coverage. and provide a Network Providers/Participants list for pilot locations listed in d who currently utilize your eNotification services.
What is your ability to support Direct Messaging (VA s current preferred method)? Describe other secure sharing options available for future consideration. What would you estimate to be the timeframe which VA would receive the enotifications?
Please describe your general pricing model and a Rough Order of Magnitude (ROM) for providing eNotification services for up to six (6) VAMC s- Charles George VA Medical Center (Asheville, NC), Columbus VA Health Care System, West Texas VA Health Care System (Big Spring, TX), Texas Valley Costal Bend Health Care System (Harlingen, TX), Jesse Brown VA Medical Center (Chicago, IL), Northern Arizona VA Health Care System (Prescott, AZ) and a VA-defined Veteran population of up to approximately 82,000 patients (NTE 82K).
Is your service FedRAMP authorized or in the process?
Has the draft PWS provided sufficient detail to describe the technical requirements that encompass the software development and production operations support services to be performed under this effort.
______ YES _______ NO (if No, answer question f)
If NO , please provide your technical comments/recommendations on elements of the draft PWS that may contribute to a more accurate proposal submission and efficient, cost effective effort.
Responses are due no later than 2:00 PM EST on May 4, 2026 via email to Amanda Bleses, Contract Specialist at Amanda.Bleses@va.gov; and Dana Newcomb, Contracting Officer at Dana.Newcomb@va.gov. Please note Integrated eNotifications Service Pilot via Direct Secure Messaging in the subject line of your response. Mark your response as Proprietary Information if the information is considered business sensitive. The email file size shall not exceed 5 MB.
See attached document: PWS Integrated eNotifications Service Pilot via Direct Secure Messaging Draft 4.27.26.
