R426--Miami VHA Telephone Switchboard Operator Service (VA-26-00030801)

Description

The Department of Veterans Affairs Network 08 Contracting Office has a requirement for Telephone Switchboard Operator Services. Includes: Receiving Incoming Calls, Operator-Assisted Calls, Emergency Calls and Alarm Calls consisting of STEMI, Telephone Alarms, Fire Alarms, Stroke Alerts, and Suicide Crisis. The Product Code is R426 Support, Professional: Communications. The NAICS code for this solicitation is 561421 Telephone Answering Services. This is an SDVOSB Set Aside. All responsible SDVOSB vendors may submit a quotation, which if timely received, shall be considered by this agency. Submit the RFQ, and Quote via email (preferred) to: david.henry3@va.gov. The phone number is (561) 631-3352. Solicitation package 36C24826Q0971 shall be posted on SAMS on or about July 28, 2026, and will close on August 10, 2026 (2:00 PM EDT) these dates are subject to change. No solicitation packages will be mailed. Responses must be concise and be specifically directed to the requirement referenced above. It is the offeror s responsibility to monitor Sam for changes or amendments. All suppliers must be Authorized Distributors for items supplied and must provide a letter that they are an Authorized Distributor. Offeror Shall Complete (C.4) clause 852.219-78, when included in solicitations/contracts, to inform contracting officer whether it qualifies as a manufacturer or nonmanufacturer under the solicitation Complete, sign and return certification with its offer when clause 852.219-77 or 852.219-78 is included in solicitations VENDORS SHOULD BID ON ITEMS THAT THEY HAVE IN STOCK AND CAN PROVIDE ITEM QUOTED.

Classification

NAICS

561421

Telephone Answering Services

56├Administrative and Support and Waste Management and Remediation Services

561├Administrative and Support Services

5614├Business Support Services

56142├Telephone Call Centers

561421└Telephone Answering Services

PSC

R426

SUPPORT- PROFESSIONAL: COMMUNICATIONS

R├SUPPORT SVCS (PROF, ADMIN, MGMT)

R4├PROFESSIONAL SERVICES

R426└Communications Services

Set-aside

SDVOSBC

Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)

Description

Points of contact

Contracting office

Classification

Documents