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Telephone Operator/Switchboard Services - VA Palo Alto Health Care System - 261-NETWORK CONTRACT OFFICE 21 (36C261) | Prosal

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36C26126Q0978

SolicitationClosed

Telephone Operator/Switchboard Services - VA Palo Alto Health Care System

36C26126Q0978

DEPARTMENT OF VETERANS AFFAIRS › DEPARTMENT OF VETERANS AFFAIRS › 261-NETWORK CONTRACT OFFICE 21 (36C261)

Palo Alto, CA

Responses due

Aug 12, 2026, 10:00 AM PDT

Closed 55 days ago

SAM.gov

Notice type: Solicitation
Set-aside: Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
NAICS: 561421; Telephone Answering Services
PSC: R426; SUPPORT- PROFESSIONAL: COMMUNICATIONS
Posted: Aug 7, 2026
Last updated: Aug 27, 2026
Office: 261-NETWORK CONTRACT OFFICE 21 (36C261)
Versions: 5

Description

Contractor to provide thirteen (13) telephone operator / switchboard operators for VA Palo Alto Health Care System (VAPAHCS). Reference solicitation and performance work statement.

Points of contact

Primary contact

Maricela.Berrones-Gauger@va.gov, Mariela Berrones-Gauger

maricela.berrones-gauger@va.gov

559-225-6100

Call

Contracting office

DEPARTMENT OF VETERANS AFFAIRS

261-NETWORK CONTRACT OFFICE 21 (36C261)

10535 HOSPITAL WAY

MATHER, CA, 95655

Classification

NAICS

561421

Telephone Answering Services

56├Administrative and Support and Waste Management and Remediation Services

561├Administrative and Support Services

5614├Business Support Services

56142├Telephone Call Centers

561421└Telephone Answering Services

PSC

R426

SUPPORT- PROFESSIONAL: COMMUNICATIONS

R├SUPPORT SVCS (PROF, ADMIN, MGMT)

R4├PROFESSIONAL SERVICES

R426└Communications Services

Set-aside

SDVOSBC

Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)