This is a SOURCES SOUGHT ANNOUNCEMENT ONLY. It is neither a solicitation announcement nor a request for proposals or quotes and does not obligate the Government to award a contract. Requests for a solicitation will not receive a response. Responses to this Sources Sought must be in writing. The purpose of the sources sought announcement is for market research to make appropriate acquisition decisions and to gain knowledge of potential qualified Service-Disabled Veteran Owned Small Businesses and Veteran Owned Small Businesses interested and capable of providing the services described below. Documentation on technical expertise must be presented in sufficient detail for the Government to determine that your company possesses the necessary functional area expertise and experience to compete for this acquisition. The North American Classification System (NAICS) code for this acquisition is NAICS: 811210 Electronic and Precision Equipment Repair and Maintenance ($34M). PSC: J065 Maintenance, Repair, and Rebuilding of Equipment Medical, Dental, and Veterinary Equipment and Supplies. Responses to this notice shall include the following: (a) Company name (b) Address (c) Point of contact (d) Phone, fax, and email (e) DUNS number (f) Cage Code (g) Tax ID Number (h) Type of small business, e.g. Services Disabled Veteran Owned Small Business, Veteran owned small business (i) Must provide a capability statement that addresses the organization s qualifications and ability to perform as a contractor for the work described below. (j) Provide estimated pricing if you were to price today. The Veterans Health Administration (VHA) has a requirement at the Long Beach VA Medical Center, located at 5901 E 7th Street, Long Beach, CA 90822, for ALCON CONSTELLATION LXT PHACOEMULSIFICATION UNITS AND EMBEDDED LASERS PMI SERVICES. STATEMENT OF WORK ALCON CONSTELLATION LXT PHACOEMULSIFICATION UNITS AND EMBEDDED LASERS PMI SERVICES Background: The Long Beach VA Healthcare system requires preventative maintenance and inspection services for the Government Owned Alcon Constellation LXT Phacoemulsification units and embedded lasers. Scope: The services to be provided by the contractor under this agreement shall consist of furnishing all necessary parts, labor, and transportation required to repair and maintain the Government-owned Alcon Constellation LXT Phacoemulsification Units and Embedded Lasers under the terms and conditions of a full-service contract. All services shall cover the following VA Long Beach owned equipment: Constellation LXT EE: 123087/SN: 1501747401X Embedded laser EE: 123433/SN: 1501827501X Constellation LXT EE: 140760/SN: 1901579701X Embedded laser EE: 140761/SN: 1901784401X Services to be Provided: Ongoing Support Services: Technical Telephone Support. Monday through Friday, between 8:00 a.m. and 5:00 p.m. Pacific Standard Time Preventative Maintenance: Preventative Maintenance Inspections (PMIs) will be done at the Original Equipment Manufacturer s recommended frequency in accordance with the VA Long Beach s maintenance schedule and OEM standards. Preventive maintenance should be scheduled during normal hours with, at minimum, three (3) days in advance with Biomedical Engineering s Point of Contact. A check-up of the covered products including wear and tear parts check according to manufacturer s guidelines during system inspection and calibration. It is the sole responsibility of the contractor to perform all preventive maintenance inspections. The VA will not assume the responsibility of reminding the contractor that a preventive maintenance inspection is due to be carried out. If a PM is not performed within the month specified, the amount corresponding will be deducted from the contractor s payments. No other parts and/or test equipment shall be provided by the Government for the performance of this contract. Contractor shall, without exception, provide all hand tools, diagnostic test equipment, ladders, and anything else necessary to perform the work. Corrective Maintenance: Repair and labor time to correct an equipment in case of malfunction. When repairs are needed between regular scheduled service. Service also includes all necessary intervening service calls required to replace any worn or defective parts needed due to instrument failure and maintain equipment in optimum operating condition. Parts: The contractor will supply, at its own expense, necessary factory-certified equipment manufactured parts, if replacement of the parts is required because of normal wear and tears, or outright failure or as otherwise deemed necessary by the contractor. Hardware and software upgrades will be scheduled and performed during normal working hours, at no additional charge to the VA. These upgrades are those required for the correct function of the system; not those purchased to enhance function. The contractor shall supply and install software updates to include periodic updates, enhancements and corrections to the software so as to cause the software to perform according to its specification, documentation, or demonstrated claims Labor: The contractor will provide all labor associated with the repair of the equipment covered under the contract agreement. Inadequate or improper repairs performed by the contractor will be correctly repaired at a time convenient to the VA at no additional expense to the VA. There will be no limitation to the number of labor hours provided within the stipulated timeframes of contract coverage. Response Times: Contractor will acknowledge requests by telephone for service within 2 hours. The contractor shall contact the Biomedical Engineering Point of Contact, (562) 826-5977 before and after arrival at the site. If the problem cannot be corrected by phone, or via remote access, the contractor shall commence work with on-site, physical response within 24 hours of receipt of the first notification or as approved by the COR. All required repairs shall commence without undue delay with the system corrected to include replacing malfunctioning parts and retesting the system within 48 hours. The vendor agrees and understands that before any connection to these devices using vendor supplied equipment (laptop or USB drive devices) those devices must be scanned for malicious code or other malware by the Biomedical engineer or ISO. Reporting Procedures: The Contractor must report to the Biomedical Engineering Department (Building 5, Room 138) to sign the visitor logbook. In addition to signing-in, the Contractor personnel shall wear their VA issued badge and identify him/herself to the Using Service before proceeding to the job site. For services to be performed outside normal working hours, the Contractor must obtain approval from the Biomedical Engineering Point of Contact prior to performing any afterhours work. If the afterhours request is approved, the Contractor must report to the Biomedical Engineering Department (Building 5, Room 138) to sign the visitor logbook and pick up a visitor badge. In addition to signing-in, the Contractor personnel shall identify him/herself to the Using Service before proceeding to the job site. Prior to leaving the facility, the Contractor shall communicate status of equipment to the Using Service and sign out of the logbook in the Biomedical Engineering Department. Note: To ensure proper equipment history documentation, the contractor will forward all preventive maintenance records within 5 working days of completion to Biomedical Engineering. Documentation: For Preventive Maintenance, Contractor will provide a PM checklist to VA Long Beach Biomedical Engineering, listing each action taken to complete the maintenance. Contractor will provide individual results which describe services performed (in sufficient detail to be acceptable to the field inspectors of The Joint Commission). The following information must be provided in each report: Date of service Summary of problem and action taken Parts replaced Labor hours Travel time Equipment serviced (description, Equipment ID #, serial number, etc.) Purchase order number Note: This report must be approved and signed by Biomedical Engineering personnel or their representative. The service report must be provided to Biomedical Engineering within 5 business days of service provided. A copy of each report will be left with Biomedical Engineering. In the event that Biomedical Engineering is not available to receive the service report (outside normal working hours), the service report will be left with the supervising official of the equipment that was serviced; the supervising official will forward the service report to Biomedical Engineering (138M) the next working day. Qualifications: Contractor shall be engaged full-time in the service and support of the equipment listed in Section I. Contractor shall have access to complete service manuals. Contractor shall have access to software diagnostic keys. Contractor shall provide certified licensed technicians suitable for PMI on Alcon related equipment and devices and must provide proof of certification. Contractor shall have, at minimum, two years of experience providing PMI services related to Alcon vision devices and equipment and must provide proof of experience. Contractor Badging: Compliance with VA Handbook 0735 HSPD-12 Program. To comply with Department of Veterans Affairs (VA) Handbook 0735, Homeland Security Presidential Directive 12 (HSPD-12) requirements, the Prime Contractor shall coordinate with the Program Office Point of Contact regarding all site visits to the VA Long Beach Healthcare System. Badges are mandatory for all contractors and subcontractors entering the facility. The Prime Contractor is responsible for ensuring that all required information and documentation are submitted to the COR with sufficient lead time to allow for proper processing of badge requests. No contractor or subcontractor may begin work onsite without an approved badge, except under emergency conditions as outlined below. Processing Time: Badge issuance may take up to 30 calendar days due to required background checks. The Prime Contractor must begin coordination with the COR immediately upon contract award to avoid repair, service, or project delays. Onsite Visits for Badging: Contractors should anticipate at least two separate onsite visits: One visit for fingerprinting. One visit to pick up the issued badge. Mandatory Training: All contractors and subcontractors must complete mandatory training assigned through the VA s electronic Training Management System (TMS) before badges are issued. This training typically requires approximately two (2) hours to complete. Badge issuance and retention are contingent upon successful completion of this training. Emergency Repairs Exception: In cases where an emergency repair or service is required and the contractor or subcontractor has not yet been issued a permanent VA badge, a temporary day badge may be issued by VA Police for that emergency only. The Prime Contractor must still ensure that permanent badging is pursued without delay following the emergency event. Hours of Coverage: Normal hours of coverage will be Monday through Friday from 7am to 5pm PST. All service/repairs will be performed during stipulated hours of coverage unless requested or approved by Biomedical Engineering. Federal Holidays observed by the VAMC are: Date Holiday Monday, January 01 New Year s Day Monday, January 15 Birthday of Martin Luther King, Jr. Monday, February 19Â * Washington s Birthday Monday, May 27 Memorial Day Wednesday, June 19 Juneteenth National Independence Day Thursday, July 04 Independence Day Monday, September 02 Labor Day Monday, October 14 Columbus Day Monday, November 11 Veterans Day Thursday, November 28 Thanksgiving Day Wednesday, December 25 Christmas Day Important information: The Government is not obligated to nor will it pay for or reimburse any costs associated with responding to this Sources Sought synopsis request. This notice shall not be construed as a commitment by the Government to issue a solicitation or ultimately award a contract, nor does it restrict the Government to a particular acquisition approach. The Government will in no way be bound to this information if any solicitation is issued. The VA is mandated by Public Law 109-461 to consider a total set-aside for Service-Disabled Veteran Owned Small Business set aside. However, if response by Service-Disabled Veteran Owned Small Business firms proves inadequate, an alternate set-aside or full and open competition may be determined. No sub-contracting opportunity is anticipated. Notice to potential offerors: All offerors who provide goods or services to the United States Federal Government must be registered in the System for Award Management (SAM) at www.sam.gov and complete Online Representations and Certifications Application (ORCA). Additionally, all Service- Disabled Veteran Owned Businesses or Veteran Owned Businesses who respond to a solicitation on this project must be listed as verified on the Veteran Small Business Certification (VetCert) database at https://veterans.certify.sba.gov/. All interested Offerors who meet the criteria above should submit information by e-mail to naomi.meza@va.gov. All information submissions shall be received no later than 12:00 PM Pacific Standard Time on Wednesday, October 28, 2026.
