Market Survey: Telecommunications Services for the Federal Aviation Administration (FAA), Enterprise Service Center (ESC)

The purpose of this market survey is to solicit statements of interest and capability from sources that can provide Telecommunications Services for the Federal Aviation Administration (FAA), Enterprise Service Center (ESC).

ESC is an organization located at Mike Monroney Aeronautical Center (MMAC) in Oklahoma City, OK. ESC operates as a Federal Financial Shared Service Provider; one of four federal financial management Centers of Excellence as designated by the Office of Management and Budget (OMB) to provide integrated business services and solutions to the Federal Government.  ESC operates under a “fee-for-service” principle, which encourages business-like decisions creating more cost awareness and increased customer focus.

In furtherance of its Shared Service Provider designation, ESC focuses on external sales to the federal government market and improving internal operations.  ESC actively pursues new business in support of the Government’s initiative for cross-agency servicing using Shared Service Providers, thereby realizing economies of scale. ESC consists of the AMK-1 Director, AMK-10 Business Relationship & Project Management Office, AMK-20 Business & Resource Support Office, AMK-200 the Information & Digital Services (I&DS) Division, and AMK-300 Financial Services & Task Automation Division.

AMK-200 the Information & Digital Services (I&DS) Division provides information technology life cycle management in support of the ESC service portfolio, to include support to financial services and all aspects of technology and media services.  The activities augment and amplify the business processes of local and national federal missions at departmental and agency levels supported by the Office of Management and Budget (OMB) Shared Service Provider (SSP) and General Services Administration (GSA) designations that the ESC maintains. Within the AMK-200 Organizational chart is AMK-220 Systems Operations & Managed Services Branch and the AMK-224 Telecommunications Section.

The Information & Digital Services Division (AMK-200) provides information technology life cycle management in support of the ESC service portfolio, to include support to financial services, telecommunications infrastructure support, and all aspects of technology and media services. 

AMK-220

Systems Operations & Managed Services Branch

AMK-224

Telecommunications Section

Background

This effort requires a support services contractor to provide technical and management support services for the Mike Monroney Aeronautical Center (MMAC) telecommunications infrastructure. The MMAC’s telecommunications infrastructure consists of video teleconferencing equipment, fiber and copper infrastructure, networks/switches/routers, wireless access points and Avaya Voice-Over-Internet Protocol telephones, Distributed Antenna System (DAS) providing wireless cellular connectivity, and associated AC and DC power equipment. The ESC telecommunications Services provide critical infrastructure support for the MMAC backbone network (MMAC Net) and the MMAC Internet Access Point (MMAC TIC). Additionally, the ESC Telecommunications Services provides support services to the FAA Voice Enterprise Services (FAVES) systems and the FAA Telecommunications Infrastructure (FTI) LAN/WAN/FRAC and operational systems located at the MMAC.

Labor categories may include but are not limited to the following: Telecommunications Project Manager, Lead Telecommunication Technicians, Telecommunications Mechanic I – II (Cable Splicer), Electronic Technician Maintenance III, Network Engineer I-IV, and Telecommunication Specialists I-IV. All labor categories hold a Moderate Risk Security Designation.

This Market Survey is being conducted to obtain the information necessary to determine whether adequate competition exists, to identify capability among small businesses, SEDB/8a sources, and service-disabled veteran-owned small businesses; and to identify those small businesses that offer the services via federal schedules.

NAICS: 811210, Communication Equipment Repair and Maintenance with a size standard of $34.0 Million

Each “interested” company must provide the following:

1. Capability Statement - This document should identify: Types of service provided by your company and types of previous contracts.  Please include the length of the contract mentioned (if known, the contract number), contract dollar value, annual obligations, whether your company supports Government, State, or Private industry and how it relates to this telecommunications requirement.  Not to exceed 10 pages using 12-point Times New Roman font (or similar) with 1-inch margins in MS Word or Adobe.

       2.  Statement of Understanding, which ensures that the contractor has a complete grasp of the requirement. Please include any suggestions or recommendations. (Included in the 10 pages).

       3.   Completed Business Declaration (Not included in the 10 pages)

Instructions

Responses are due no later than 3:00 P.M. (CST) Thursday May 14, 2026.  All interested parties must submit their responses via email to stephanie.r.riddle@faa.gov.  Questions must be in writing and emailed no later than 3:00 P.M., Friday May 1, 2026.  NO PHONE CALLS PLEASE.