Performance Work Statement WINDOW WASHING
A. GENERAL:
Furnish all labor, supervision, materials, and equipment necessary to accomplish complete window washing services as described herein that identify the buildings and the with windows and doors that require cleaning. The contractor will be required to replace any window units or fixtures damaged during accomplishment of contracted services.
B. HOURS OF OPERATION:
Normal business hours are 8:00 a.m. to 4:30 p.m., Monday through Friday, excluding Federal Holidays.
C. The eleven holidays observed by the Federal Government are: New Year s Day, Martin Luther King s Day, President s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran s Day, Thanksgiving, Christmas, and any other day specifically declared by the President of the United States to be a national holiday.
D. SPECIFICATIONS:
Cleaning windows outside using pure water systems and/or approved environmentally friendly/ Green chemicals (ie: vinegar or mild detergent) that will remove debris and residue on the glass and will dry spot free. Debris can be defined as the following: dirt, dust, bugs/insects, cobb/spider webs, wasp nests (including mud dauber nests), bird feces, film, residue, sap, mildew etc.
Cleaning the frames, sashes, panes, sills, screens, jambs, rails, aprons, stiles etc., of all windows.
At least 2 trips annually. (this will be a base plus 3 option)
Standing on the ground or secure platform ie: scissor lift, or roof when available via ladder, or using poles with mop/scrub squeegee. Using appropriate safety measures and tie off s (supplied by contractor) as specified in the safety plan submitted to JHQVAMC safety committee.
Cleaning of the windows in the Atrium, old library, gymnasium and chapel by hand with no high- pressure methods. Contractor will submit a safety plan detailing the safety measures that will be used to protect workers while working on the roof of the JHQVAMC.
Screens of the tunnel leading from building 8 will be removed, the glass and screen cleaned, and the screen replaced. Any and all additional areas where screens are present, the screens will be removed, the windowpane, sill, sash and frame as well as the screen, will be cleaned and the screen replaced when finished. Additional tools may be required to remove and replace screens.
7. The windows on the buildings that are of historical value will be cleaned with a mild detergent or approved green cleaner suited to the glass and woodwork (colonial style wood frames and historical glass). These windows as specified in the PWS will be cleaned by hand with a sponge, squeegee, cloth no high-power pressure washing system shall be used.
Pay special attention to the atrium areas on the exterior, remove sap, mildew, dirt/debris, bird feces and residue.
All damages caused by contractor s personnel will be repaired to previously existing condition at contractor s expense.
Contractor must follow OSHA guidelines, policies, procedures, and directives, as well as fire and safety regulations of the medical center.
Work of the contractor is to be coordinated to prevent conflicts with the treatment of patients and the functioning of the facility. No medical apparatus will be moved without approval.
The contractor personnel must report to EMS daily to check in, and report back to EMS what they accomplished during the day before leaving the Medical Center grounds. Report to Sarina Crowe Building 8 room 117 Phone (423) 926-1171
ext 7382 or Ashleigh McNeill ext. 7889
Contractor personnel must wear identifying clothing, such as caps or shirts with contractor logo at all times while on Medical Center grounds.
Contract project manager to submit to EMS, the plan for how areas/rooms are to be serviced each workday. Contractor will report to the COR before moving to the next planned area.
Contractors will secure visitor badges and visibly display visitor badges on the upper left side of the chest area for the entirety of the time that the contractor is present at the facility.
Adjustments to the work schedule will be made to accommodate the use of scissor lifts and ladders in areas utilized by veterans, veteran s families and VA employees to enter and exit buildings. These adjustments will be to schedule the contractor to work during evening hours after COB for the day.
Questionable results regarding spots or residue will be expected on approximately 1 in every 200 windows. The contractor is required to re-clean where deficiencies have been noted at no additional expense to the Government.
All work is to be performed in accordance with the guidelines established by Federal, State and Local ordinances and with contractor s procedures manual and quality control manual.
In the event of inclement weather work may be delayed or rescheduled.
In the case of a weather emergency, the contractor will proceed to the nearest building and follow the instruction of the VA employees in that building.
Work will be inspected, and spot checks will be conducted for the entirety of the period that the vendor is on VA property.
Final inspection and closeout meeting with VA personnel will be conduction on the final day of work.
The term window shall be all inclusive of the parts pertaining to the actual window, including but not limited to the head, jamb, sill, glass, pane, frame etc.
E. SCHEDULING: The contractor shall provide a written work schedule identifying when the work will be accomplished no later than the date identified in this solicitation for work to begin. For example: A schedule identifying when work will be accomplished shall be furnished no later than (date to be determined. All work must be scheduled through individuals identified in section D paragraph 7/e. All windows, frames, frames, panes, sills, screens, jambs, rails, aprons, stiles etc and glass doors will be cleaned twice yearly, and the sidewalks and porches will be power washed once every 3 years. Note: while buildings on VA property are under construct for repair or remodel the price for said building will be adjusted.
F. QUALITY ASSURANCE: The contractor shall maintain an effective Quality Control Program
To ensure services are performed in accordance with the PWS. The purpose of this program is to
Identify, prevent, and ensure non-recurrence of defective services. At a minimum the program
shall include the following:
a) The name(s) of the individual(s) who will perform the services described in contract.
b) A checklist used in the inspection and performance verification during corrective maintenance and preventive termite s maintenance services. The checklist shall include every requirement included in the manufacturer s manual(s), updates, notices and any other requirement from accrediting organizations or agencies, as well as every task required to be performed.
c) A schedule of the dates programmed for the service requested.
d) A system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable and/or the COR identifies the deficiencies.
e) In addition to providing the documentation at the end of each service, the contractor is responsible to maintain the required documents of all the services conducted by the Contractor and the corrective actions taken. All documentation shall be made available to the Government during the term of the contract.
f) Approved work performance shall be defined as 100% of windows cleaned. All Exterior screens, windows, sashes, frames, sills and doors shall be cleaned spot and residue free. Questionable results regarding spots or residue will be expected on approximately 1 in every 200 windows (35). The contractor is required to re-clean where deficiencies have been noted at no additional expense to the Government. Periodic inspections will occur during the duration of the service period. It shall be the responsibility of the Contractor to re-treat areas until the control rate is achieved.
G. CONTRACTOR PERSONNEL BADGES AND PARKING:
1. While on VA premises, all contractor personnel shall comply with the rules, regulations, and procedures governing the conduct of personnel and the operation of the facility.
2. It is the responsibility of the contractor s personnel to park in the appropriate designated parking areas.
3. James H. Quillen VAMC does not validate or make reimbursement for parking violations of the contractor s personnel under any circumstance.
H. INTERFERENCE TO NORMAL FUNCTION:
Contractor may be required to interrupt their work at any time so as not to interfere with the normal functioning of the facility, including utility services, fire protection systems, and passage of facility patients, personnel, equipment, and carts.
1. In the event of an emergency, contractor services may be stopped and rescheduled at no additional cost to the government.
James H. Quillen VAMC
Note: The below cited data is for information purposes only and is intended to furnish the bidder an number of buildings that have windows and doors that need cleaning, as well as the sidewalks and porch areas. The successful bidder will be required to clean all windows and doors on buildings identified regardless of the window/door count.
BUILDING NUMBER
PERFORMANCE STANDARD
HISTORICAL
BUILDING
13
Clean all glass doors, sashes windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free.
YES
NO HIGH-PRESSURE SYSTEMS WASH ALL WIDOWS, SASHES, FRAMES AND SILLS BY HAND
15
Clean all glass doors, sashes windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free.
YES
NO HIGH-PRESSURE SYSTEMS WASH ALL WIDOWS, SASHES, FRAMES AND SILLS BY HAND
17
Clean all glass doors, sashes, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free.
YES
NO HIGH-PRESSURE SYSTEMS WASH ALL WIDOWS, SASHES, FRAMES AND SILLS BY HAND
19
Clean all glass doors, sashes, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free
YES
NO HIGH-PRESSURE SYSTEMS WASH ALL WIDOWS, SASHES, FRAMES AND SILLS BY HAND
20
Clean all glass doors, sashes, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free.
YES
NO HIGH-PRESSURE SYSTEMS WASH ALL WIDOWS, SASHES, FRAMES AND SILLS BY HAND
35
Clean all glass doors, sashes, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free.
YES
NO HIGH-PRESSURE SYSTEMS WASH ALL WIDOWS, SASHES,
FRAMES AND SILLS BY HAND
39
Clean all glass doors, sashes, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free
YES
NO HIGH-PRESSURE SYSTEMS WASH ALL WIDOWS, SASHES FRAMES AND SILLS BY HAND
40
Clean all glass doors, sashes, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free.
YES
NO HIGH PRESSURE SYSTEMS WASH ALL WIDOWS, SASHES, FRAMES AND SILLS BY HAND
41
Clean all glass doors, sashes, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free.
YES
NO HIGH-PRESSURE SYSTEMS WASH ALL WIDOWS, SASHES FRAMES AND SILLS BY HAND
42
Clean all glass doors, sashes, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free.
YES
NO HIGH-PRESSURE SYSTEMS WASH ALL WIDOWS, SASHES FRAMES AND SILLS BY HAND
43
Clean all glass doors, sashes, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free.
YES
NO HIGH-PRESSURE SYSTEMS WASH ALL WIDOWS, SASHES FRAMES AND SILLS BY HAND
44
Clean all glass doors, sashes, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free
YES
NO HIGH-PRESSURE SYSTEMS WASH ALL WIDOWS, SASHES FRAMES AND SILLS BY HAND
45
Clean all glass doors, sashes, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free
YES
NO HIGH-PRESSURE SYSTEMS WASH ALL WIDOWS, SASHES, FRAMES AND SILLS BY HAND
46
Clean all glass doors, sashes, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free
YES
NO HIGH-PRESSURE SYSTEMS WASH ALL WIDOWS, SASHES, FRAMES AND SILLS BY HAND
47
Clean all glass doors, sashes, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free
YES
NO HIGH-PRESSURE SYSTEMS WASH ALL WIDOWS, SASHES, FRAMES AND SILLS BY HAND
3
Clean all glass doors, sashes, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free. Power wash exterior of building, Including sidewalk, step and porch areas at less than 2000 PSI, removing all stains, mold, dirt, debris, cobwebs, spider webs, & dust using approved environmentally friendly detergent.
To include half circle windows at top of building if applicable.
5
Clean all glass doors, sashes, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free. Power wash exterior of building, Including sidewalk, step and porch areas, at less than 2000 PSI, removing all stains, mold, dirt, debris, cobwebs, spider webs, dust using approved environmentally friendly detergent.
To include half circle windows at top of building if applicable.
8
Clean all glass doors, sashes, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free. Power wash exterior of building, Including sidewalk, step and porch areas at less than 2000 PSI, removing all stains, mold, dirt, debris, cobwebs, spider webs, dust using approved environmentally friendly detergent.
To include half circle windows at top of building if applicable.
37
Clean all glass doors, sashes, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free. Power wash exterior of building, Including sidewalk, step and porch areas at less than 2000 PSI, removing all stains, mold, dirt, debris, cobwebs, spider webs, dust using approved environmentally friendly detergent.
To include half circle windows at top of building if applicable.
160
Clean all glass doors, sashes, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue Power wash exterior of building, Including sidewalk, step and porch areas at less than 2000 PSI, removing all stains, mold, dirt, debris, cobwebs, spider webs, dust using approved environmentally friendly detergent.
BLDG 160 Skybridge
Clean all glass doors, sashes, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free. Power wash exterior of building, Including sidewalk, step and porch areas at less than 2000 PSI, removing all stains, mold, dirt, debris, cobwebs, spider webs, dust using approved environmentally friendly detergent.
116
Clean all glass doors, sashes, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free. Power wash exterior of building, Including sidewalk, step and porch areas at less than 2000 PSI, removing all stains, mold, dirt, debris, cobwebs, spider webs, dust using approved environmentally friendly detergent.
162
Clean all glass doors, sashes, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free. INCLUDES WIDOWS AT DROP OFF AREA AT THE FRONT OF THE BUILDING.. Power wash exterior of building, Including sidewalk, step and porch areas at less than 2000 PSI, removing all stains, mold, dirt, debris, cobwebs, spider webs, dust using approved environmentally friendly detergent.
200
Clean all glass doors, sashes, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free. Power wash exterior of building, Including sidewalk, step and porch areas at less than 2000 PSI, removing all stains, mold, dirt, debris, cobwebs, spider webs, dust using approved environmentally friendly detergent.
To include half circle windows at top of building if applicable.
201
Clean all glass doors, sashes, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free. Power wash exterior of building, Including sidewalk, step and porch areas at less than 2000 PSI, removing all stains, mold, dirt, debris, cobwebs, spider webs, dust using approved environmentally friendly detergent.
To include half circle windows at top of building if applicable.
204
Clean all glass doors, sashes, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free. Power wash exterior of building, Including sidewalk, step and porch areas at less than 2000 PSI, removing all stains, mold, dirt, debris, cobwebs, spider webs, dust using approved environmentally friendly detergent.
To include half circle windows at top of building if applicable.
205
Clean all glass doors, windows and sills, remove all cobwebs, dirt, mold/mildew.. Dry spot and residue free. Power wash exterior of building, Including sidewalk, step and porch areas at less than 2000 PSI, removing all stains, mold, dirt, debris, cobwebs, spider webs, dust using approved environmentally friendly detergent.
To include half circle windows at top of building if applicable.
206
Clean all glass doors, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free. Power wash exterior of building, Including sidewalk, step and porch areas at less than 2000 PSI, removing all stains, mold, dirt, debris, cobwebs, spider webs, dust using approved environmentally friendly detergent.
To include half circle windows at top of building if applicable.
207
Clean all glass doors, sashes, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free. Power wash exterior of building, Including sidewalk, step and porch areas at less than 2000 PSI, removing all stains, mold, dirt, debris, cobwebs, spider webs, dust using approved environmentally friendly detergent.
214
Clean all glass doors, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free. Power wash exterior of building, Including sidewalk, step and porch areas at less than 2000 PSI, removing all stains, mold, dirt, debris, cobwebs, spider webs, dust using approved environmentally friendly detergent.
34
Clean all glass doors, sashes, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free. Power wash exterior of building, Including sidewalk, step and porch areas at less than 2000 PSI, removing all stains, mold, dirt, debris, cobwebs, spider webs, dust using approved environmentally friendly detergent.
To include half circle windows at top of building if applicable.
77 and 69
Clean all glass doors, sashes, windows and sills, remove all cobwebs, dirt, mold/mildew. Dry spot and residue free. Power wash exterior of building, Including sidewalk, step and porch areas at less than 2000 PSI, removing all stains, mold, dirt, debris, cobwebs, spider webs, dust using approved environmentally friendly detergent.
To include half circle windows at top of building if applicable.
Including the windows in the alcove between buildings 77 and 69
Tunnel
Screens of the tunnel leading from bldg. 8 will be removed, the glass and screen cleaned and the screen replaced. Additional tools may be required to remove and replace screens. Any and all additional areas where screens are present, the screens will be removed, the windowpane, sill, sash and frame as well as the screen, will be cleaned and the screen replaced when finished.
Contractor will need access to facility water system.
The EPA Safer Choice Program can provide a quick search to determine if a cleaner is eco friendly.
https://www.epa.gov/saferchoice/products