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N0018926QD106
Response Deadline
May 27, 2026, 9:00 PM(EDT)7 days
Eligibility
Contract Type
Solicitation
This requirement is for 41 software-as-a-service (SaaS) platform provider licenses by NICE inContact. NICE inContact is a cloud-based contact center software platform used to manage customer interactions across voice, email, chat, and social media. Navy Recruiting Command (NRC) utilizes this service to assist chat agents with responses to inquiries from civilians who are looking for information about joining the Navy, quickly, easily and accurately.
DEPT OF DEFENSE
DEPT OF THE NAVY
NAVSUP
NAVSUP GLOBAL LOGISTICS SUPPORT
NAVSUP FLC NORFOLK
NAVSUP FLT LOG CTR NORFOLK
NAVSUP FLT LOG CTR NORFOLK
ATTENTION CODE 301
1968 GILBERT STREET SUITE 600
NORFOLK, VA, 23511-3392
NAICS
Software Publishers
PSC
IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR)
Set-Aside
Total Small Business Set-Aside (FAR 19.5)