This market research notice is being conducted by Network Contracting Office (NCO)17 VHA Regional Procurement Office-West (RPOW) 5441 Babcock Road Medical Center. 302 San Antonio TX 78240 for the procurement for the Telehealth CR-2 for the Vendor shall provide Telehealth equipment (BRAND NAME OR EQUAL) to include a CR-2 and associated equipment. The equipment will be used to provide care to veterans in the local community for the El Paso VA Health Care System, 5001 N Piedras Street., El Paso, TX 79930.
The contractor shall provide procurement, delivery: CR-2 Plus AF Non-Mydriatic Retinal camera
Contractor shall provide and deliver a CR-2 Plus AF Non-Mydriatic Retinal camera
Features: CR-2 PLUS AF
Resolution in Megapixels: 24
Color. Digital Red Free, Digital Cobalt: YES
FAF photography mode: YES
Anterior photography: YES
Angle of view: 45° / 2 x digital magnification
Minimum pupil size (SP Mode): Ø 4,0 mm ( Ø 3,3 mm )
Working Distance: 35 mm
Low flash mode: YES
Observation light source: IR LED
Flashlight: Strobo tube
Observation Monitor: 3,0-inch LCD Monitor
Video output: Full HD on an external monitor
Auto Focus: Yes
Auto Shot: Yes
Auto Switching (from anterior to retina observation): YES
Auto Exposure: YES
Dimensions: w x d x h (mm): 305 x 500 x 513
Weight (kg): 19,9
Optional Accessories: External fixation light (EL-1)
AIO 800 PC w/ Wired Keyboard & Mouse
2. Contractor shall provide and deliver an AIO 800 PC w/ Wired Keyboard & Mouse
Operating system: Windows 11 Pro (preinstalled with Windows 10 Pro Downgrade) [1,2]
Processor: Intel® Core i7-12700 (up to 4.9 GHz with Intel® Turbo Boost Technology, 25 MB L3 cache, 12 cores, 20 threads) [6,7]
Processor technology: Intel® vPro® Technology
Chipset: Intel® Q670 (vPro®)
Graphics: Integrated: Intel® UHD Graphics 770
Display: 23.8" diagonal, FHD (1920 x 1080), IPS, anti-glare, 250 nits, 72% NTSC
Memory: 16 GB DDR5-4800 MHz RAM (1 x 16 GB)
Memory slots: 2 SODIMM
Hard drive: 256 GB PCIe® NVMe TLC SSD
Wireless technology: Intel® Wi-Fi 6E AX211 (2x2) and Bluetooth® 5.3 wireless card (supporting gigabit data rate)
External I/O Ports: Left side:1 headphone/microphone combo
Right side:1 SuperSpeed USB Type-C® 10Gbps signaling rate (charging); 1 SuperSpeed USB Type-A 10Gbps signaling rate
Rear:1 RJ-45; 1 HDMI 2.0a; 2 SuperSpeed USB Type-A 10Gbps signaling rate; 2 SuperSpeed USB Type-A 5Gbps signaling rate; 1 Dual-Mode DisplayPort 1.4; 1 SuperSpeed USB Type-C® 20Gbps signaling rate
Expansion slots: 1 M.2 2230/2280; 2 M.2 22801 PCIe M.2 2230/2280 slot for WLAN or Storage and 2 PCIe M.2 2280 slot for storage.
Energy efficiency: TCO Certified ENERGY STAR® certified
Webcam: 5 MP Swivel camera with integrated dual array digital microphones [11]
Audio: Audio by Bang & Olufsen, headset and headphone side ports (3.5 mm), high performance integrated stereo speakers
Factor: All-in-one
Pointing device: 125 Wired Mouse
Keyboard: Wired Desktop 320K Keyboard
Dimensions (W X D X H): 21.14 x 9.37 x 21.97 in System dimensions may fluctuate due to configuration and manufacturing variances.
Weight: 19.75 lb.
Warranty: 1 year of parts, labor, and on-site repair.
Support Service Included: 3-year Next Business Day Onsite Desktop Hardware
Software included: Notifications; PC Hardware Diagnostics UEFI; Support Assistant; Connection Optimizer; Privacy Settings; PC Hardware Diagnostics Windows; Desktop Support Utilities; My; Quick Drop; Easy Clean; Touch point Customizer for Commercial; Easy Clean Keyboard Driver; HSA Fusion for Commercial; HSA Telemetry for Commercial
Security management: Trusted Platform Module TPM 2.0 Embedded Security Chip shipped with Windows 10 (Common Criteria EAL4+ Certified) (FIPS 140-2 Level 2 Certified); Secure Erase; Sure Click; Sure Sense; Absolute Persistence module; Sure Admin; BIOSphere Gen6; Client Security Manager Gen7; Tamper Lock; Sure Start Gen7; Sure Run Gen5; Sure Recover Gen5
Security software license: Wolf Pro Security Edition (1 year) [56]
Sustainable Impact Specifications: [29,30,31,32] Ocean-bound plastic in speaker enclosure; 40% post-consumer recycled plastic; 30% ITE-derived closed loop plastic; Low Halogen; 80 Plus® Platinum power supplies available
Monitor Arm for AIO 800 Series
3. Contractor shall provide and deliver two (2) Monitor Arm for AIO 800 Series
Compatibility: Mini 2100 series, Mini 5100 series, 300 series, 300 series, 400 series, 400 series, 500 series, 600 series, 600 series, 4320t Mobile Thin Client series, ProBook s-series, ProBook m-series, ProBook b-series, EliteBook p-series, Mobile Workstations; 6000 Pro All-in-One Business PC. NOTE: Not all models are available in all regions.
Warranty: One-year limited warranty. Additional support is available 24 hours a day, seven days a week by phone as well as online support forms. NOTE: Certain restrictions and exclusions apply. Consult the Customer Support Center for details.
What's in the box: Monitor Arm; Desk clamp and grommet mount accessory kits; Documentation
Image SPECTRUM Capture Plus Software
4. Contractor shall provide and deliver an image Capture Plus Software
Image Spectrum Capture Plus is software used to provide detailed images of a patient`s eye. This software can display a Fundus Auto Fluorescence (FAF) image that can be superimposed over a color image to show the user a more precise view of the patient`s eye. These images can then be assigned a specific Diagnostic (Dx) tag which helps with sorting purposes when the image is sent to a printer. The images can be exported onto a Compact Disc (CD) or Removable Storage Media in a variety of formats including Joint Photographic Experts Group (JPEG) and BitMap (BMP).
10 Ft USB A/B Cable
5. Contractor shall provide and deliver a 10 Ft USB A/B Cable
a. Connection A: USB 2.0, Connector B: USB, Length: 3 m (10 ft), Color: Black
b. Suitable for many newer USB compatible printers, laser sowohl and ink jet
c. Black Cable and Plug
d. Box contents: one USB A to USB B Cable on PC/Notebook/Printer/Digital Camera/Scanner
e. Standard version (PC) connector on one end, standard (Printer) connector on type B opposite
K2 Table (20 x36")
7. Contractor shall provide and deliver a K2 Table (20"x36")
Wheelchair Accessible base
Top Size: 20" x 36" (510 x 915)
Capacity: Up to 3 instruments
Model No. K2036RTP5
Task/Lab Stool with Back
8. Contractor shall provide and deliver a Task/Lab Stool with Back
Global Product Type: Task/Lab Stool with Back
Recommended Applications: Healthcare
Seat Color: Black
Back Color: Black
Seat/Back Color: Black
Pneumatic Seat Height Adjustment: Yes
Back Height Adjustment: Yes
Seat Glide Mechanism: Yes
Seat Material: Vinyl
Back Material: Vinyl
Base Material: Steel
Back Surface Material: Vinyl
Weight Capacity (text): Supports Up to 250 lb.
Master Caster w/Lock for Task/Lab Stool w/Back (set of 5)
9. Contractor shall provide and deliver a Master Caster w/Lock for Task/Lab Stool w/Back (set of 5)
Brand: Master Caster
Caster Quantity: 5/Set
Wheel Type: Hard Twin Wheel
Weight Capacity Text - 110 lbs. Per Caster
Product Type - Casters & Glides-Office Furniture Casters
Caster/glide/wheel - Grip Ring Stem Twin Wheel Casters
ACRYLIC GUARD FOR CR2
10. Contractor shall provide and deliver two (2) ACRYLIC GUARD FOR CR2
Protects screen and lens
Eye Fix Lamp (F)
11. Contractor shall provide and deliver an External Eye Fixation Lamp EL-1
a. High-Capacity Battery: must use rechargeable LP-EL Lithium-ion battery pack rather than standard AA batteries.
b. Power Control: must have the capacity to be dialed down from full power all the way to \(1 \div 8192\) power in 1/3 stops for maximum flexibility.
c. Built-in Modeling Light: must have Dual bi-color LED modeling lamps.
d. Weather Sealing: must have dust and water resistance standards as professional EOS-1D series camera bodies.
Software Applications
The Contractor shall provide and update all software applications, as they become available, through usual commercial channels. The Contractor shall make recommendations for application upgrades. Software means the application software and license to the Customer by the original software developer. Customer means the site of the firm, group, company, or corporation.
Software Support Services
The Contractor must provide unlimited telephone and email support to Customer inquiries regarding the use and operation of the software. This does not include training in the use of the software, customer modifications, product development, or modification of existing source codes belonging to the Government.
Software fixes, patches, and free software updates must be made available through the duration of the contract.
Troubleshooting and Repair
Any problems with the system must be isolated and repaired by the Contractor. The Contractor will trouble shoot the hardware, software, and communications equipment to determine the best method of repair. If problems are found, the Contractor shall contact the appropriate and authorized maintenance organization or company and track the trouble call until it is resolved.
Contractor Responsibilities
During the term of this contract, the Contractor shall provide support at the Customers request and will use its best efforts to provide prompt software support services to the Customer by telephone. The Contractor shall provide telephone support to Customers between the hours of 8:00 am and 5:00 pm mountain time, Monday through Friday, excluding holidays recognized by the VA. The Contractor shall use its best efforts to respond promptly to all inquiries by the customer within one (1) hour of notification that service is required.
GENERAL INFORMATION
Hours of Operation
Normal hours of operation are Monday through Friday from 8:00 am to 4:30 pm MST, excluding holidays. All services shall be performed during normal hours of coverage unless requested and approved by the COR. Due to the nature of the project, the Contractor understands that a portion of the work will be performed in occupied areas. Therefore, work shall be performed in strict accordance with the Conformance Standards and OSHA regulations. Contractors shall perform work in a professional manner and shall minimize the disruption of normal operations of the facility including the occupied patient and staff areas.
Federal Holidays observed by the VAMC are:
New Year's Day
Labor Day
Memorial Day
Thanksgiving Day
Christmas Day
Juneteenth
M L King's Birthday
Columbus Day
President's Day
Veterans Day
Independence Day
Also included would be any other day specifically declared by the President of the United States to be a National Holiday.
When a holiday falls on a Sunday, the following Monday shall be observed as a legal holiday by U.S. Government agencies. When a holiday falls on a Saturday, the preceding Friday shall be observed as a legal holiday.
Security requirements
The Contractor s employees must wear visible identification and company uniforms, approved by the COR, at all times while on the premises of the VAMC. It is the responsibility of the Contractor to park in the appropriate designated parking areas. Information on parking is available from the VA Police Section or the COR. The VAMC will not invalidate or make reimbursement for any parking violations of the Contractor under any conditions. Smoking is prohibited inside any building at the VAMC. Possession of weapons is prohibited. Enclosed containers, including tool kits, must be subject to a search. Violations of VA regulations may result in citations answerable in the United States (Federal) District court, not a local district, state, or municipal court.
5.0 Information systems officer, information protection:Â Â Â
The contractor shall not have access to VA Desktop computers, nor shall they have access to online resources belonging to the government while conducting services. If removal of equipment from the VA is required, any memory storage devices, such as hard drives, solid state drives and non-volatile memory units shall remain in VA control and shall not be removed from VA custody.Â
a. This equipment must be able to perform the following functions for all the Las Cruces area.
b. SPECIFIC INSTRUMENT REQUIRED: El Paso VA Health Care System. 5001 N Piedras Street., El Paso, TX 79930 for CR-2, Las Cruces area.
c. If this is an item your business can provide, please respond to this Sources Sought Notice by 10:00 AM Central Time on Monday 13 July 2026.
d. The intent of this notice is to establish sources to define the procurement strategy (e.g. set-aside, sole source, unrestricted) for a solicitation that VA intends to post soon. Interested contractors are requested to respond in accordance with the following:Â
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e. Where is the item manufactured, the VA is interested in procuring items manufactured in the United States. Provide City and State.
f. You have an existing GSA or VA, Federal Supply Schedule contract, include the contract details in your response.
Please note that VA is particularly interested in determining the availability of Service Disable Veteran Owned Small Business/Veteran Owned Small Business or other Small Business manufacturers or authorized distributors that can provide this item.Â
Respond to this notice if you can provide these products listed in the table in the background and requirement section above. In response, please cite your business size status.Â
 DISTRIBUTORS: You must provide proof that you are an authorized distributor. VA does not accept gray market items.Â
Vendors are requested to submit estimated market research pricing with their responses. The estimated pricing will be considered when determining the procurement strategy for the future solicitation. (e.g., if CO determines that capable small businesses cannot provide fair and reasonable pricing, then the solicitation will not be set aside). Â
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 Responses should include: Â
(1) Business NameÂ
(2) Business AddressÂ
(3) Point of Contact Â
- NameÂ
- Phone NumberÂ
- E-mail AddressÂ
(4) SAM UID NumberÂ
(5) NAICS codeÂ
(6) Business Size: SMALL or LARGEÂ
(7) Type of Business: SERVICE-DISABLED VETERAN OWNED (SDVOSB), VETERAN OWNED(VOSB), 8A, HUBZone, WOMAN-OWNED (WOSB), etc. Â
(8) Letter stating OEM authorized dealer, authorized distributor, or authorized reseller for the proposed equipment and/or services if applicableÂ
(9) GSA/FSS Contract Number if applicable Â
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All businesses eligible to provide this item are encouraged to reply as this information may be used to determine potential set-asides for the above-noted requirement. Â
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10. Send responses to: michelle.cunningham@va.gov.  Â
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DISCLAIMER:Â THIS NOTICE OF INTENT IS NOT A REQUEST FOR COMPETITIVE QUOTES. However, Contractors may submit a capability statement, proposal, or quotation which shall be considered by the contracting officer whether to continue with the sole source procurement or to provide for competition. Due to technical issues, please allow additional time if you re using electronic means.Â
Responses received will be evaluated; however, a determination by the Government not to compete with the proposed procurement based upon responses received to this notice is solely within the discretion of the Government.Â