ScriptPro Upgrade and Maintenance

26-SOL-IHS1524457

DEPARTMENT OF HEALTH AND HUMAN SERVICES › OFFICE OF THE ASSISTANT SECRETARY FOR ADMINISTRATION (ASA) › PROGRAM SUPPORT CENTER ACQ MGMT SVC

Posted: Sep 16, 2026

Due: Sep 21, 2026, 4:00 PM(5 days)

Last Updated: Sep 16, 2026

Key Requirements

Response Deadline

Sep 21, 2026, 4:00 PM(EDT)5 days

Eligibility

Full & Open

Contract Type

Combined Synopsis/Solicitation

Description

The Department of Health and Human Services (HHS) Indian Health Service (HIS) has a need for ScriptPro maintenance and support. The Pharmacy Department utilizes ScriptPro pharmacy automation equipment to support high-volume prescription fulfillment and patient safety. The department fills out approximately 1,000 prescriptions daily. Continued vendor maintenance is required to preserve equipment warranties, reduce medication errors, and ensure accurate National Drug Code (NDC) verification. This requirement combines ongoing maintenance services with a comprehensive operating system and infrastructure upgrade to ensure system reliability, cybersecurity compliance, and continuity of pharmacy operations.

Points of Contact

Primary Contact

Darnell Harkless

darnell.harkless@hhs.gov

Organization Details

DEPARTMENT OF HEALTH AND HUMAN SERVICES

OFFICE OF THE ASSISTANT SECRETARY FOR ADMINISTRATION (ASA)

PROGRAM SUPPORT CENTER ACQ MGMT SVC

12501 ARDENNES AVE. SUITE 400

ROCKVILLE, MD, 20857

Classifications

NAICS

541519

Other Computer Related Services

54├Professional, Scientific, and Technical Services

541├Professional, Scientific, and Technical Services

5415├Computer Systems Design and Related Services

54151├Computer Systems Design and Related Services

541519└Other Computer Related Services

PSC

7A20

IT AND TELECOM - APPLICATION DEVELOPMENT SOFTWARE (PERPETUAL LICENSE SOFTWARE)

7├IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS

7A├IT AND TELECOM - APLLICATIONS

7A20└Application development software delivered by perpetual license, consisting of analysis, design, development, code, test and release packages associated with application development projects.

Documents