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NATIONAL AERONAUTICS AND SPACE ADMINISTRATION › NATIONAL AERONAUTICS AND SPACE ADMINISTRATION › NASA SHARED SERVICES CENTER

Houston, TX, 77058

Responses due

Oct 15, 2026, 1:00 PM CDT

7 days left

SAM.gov

Notice type: Combined Synopsis/Solicitation
Set-aside: Total Small Business Set-Aside (FAR 19.5)
NAICS: 541990; All Other Professional, Scientific, and Technical Services
PSC: DE10; IT and Telecom - End User as a Service: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools
Posted: Oct 8, 2026
Last updated: Oct 8, 2026
Office: NASA SHARED SERVICES CENTER
Versions: 1

Description

Please see the attached documents for details. ALL QUOTES MUST BE IN PDF TO BE ACCEPTED AND REVIEWED.

Points of contact

Primary contact

Cara Craft

cara.s.craft@nasa.gov

Contracting office

NATIONAL AERONAUTICS AND SPACE ADMINISTRATION

NASA SHARED SERVICES CENTER

JERRY HLASS ROAD, BLDG. 1111

STENNIS SPACE CENTER, MS, 39529

Classification

NAICS

541990

All Other Professional, Scientific, and Technical Services

54├Professional, Scientific, and Technical Services

541├Professional, Scientific, and Technical Services

5419├Other Professional, Scientific, and Technical Services

54199├All Other Professional, Scientific, and Technical Services

541990└All Other Professional, Scientific, and Technical Services

PSC

DE10

IT and Telecom - End User as a Service: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools

D├IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS

DE├IT AND TELECOM - END USER

DE10└End user client computing delivered as a service. Includes software and support tools delivered as a service contract and used for End User support such as Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, and print services. A/V and VTC include services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Print services include Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy), and other central printing or output support services. Workspace includes Desktop as a Service (DaaS) and Workspace as a Service (WaaS) delivered via public cloud or 3rd party providers. Client compute equipment provisioned by service contract. Also includes client related productivity software accessed as a service (SaaS), used to author, create, collaborate and share documents and other content.

Set-aside

SBA

Total Small Business Set-Aside (FAR 19.5)