Preventive Maintenance Service for Thermo Orbitrap Mass Spectrometer Systems

1.0 DESCRIPTION

The Department of Health and Human Services (HHS), National Institutes of Health (NIH), National Cancer Institute (NCI), Center for Cancer Research (CCR), intends to procure preventive maintenance and repair services for Thermo Scientific Orbitrap mass spectrometer systems and associated chromatography components from Zef Scientific Inc, 10 Rancho CIR, Lake Forest California, 92630-8325, United States.

As further detailed in the attached requirements document, required services include comprehensive preventive maintenance, emergency repair services, replacement of compatible parts (excluding consumables), software support, and unlimited remote technical assistance for Thermo Orbitrap Fusion Lumos and Orbitrap Exploris 240 mass spectrometer systems and their integrated Vanquish and Dionex chromatography modules. These highly specialized, mission-critical instruments are utilized for time-sensitive metabolic and proteomic analyses of clinical and research samples in support of NIH clinical trials and cancer research programs.

Services shall include one planned preventive maintenance visit per system per 12-month performance period, on-site emergency repair response, calibration, alignment, verification, validation, and operational testing in accordance with manufacturer-established service procedures. The Contractor shall provide all labor, travel, materials, preventive maintenance kits, and fully compatible replacement parts necessary to maintain the systems in optimal operating condition. Technical support shall be available during standard business hours, with remote diagnostic capabilities and on-site response when required.

The publicizing of this notice is in accordance with FAR 5.101(a). This acquisition will be processed under FAR Part 12 – Acquisition of Commercial Products and Commercial Services. The applicable North American Industry Classification System (NAICS) code is 811210 – Electronic and Precision Equipment Repair and Maintenance, and the associated small business size standard is $34 million.

Please see the attached requirements document titled “75N98026Q00147– Requirements Document” for additional information.

2.0 UNIQUE QUALIFICATIONS OF THE CONTRACTOR

The proposed contractor has more than 20 years experience servicing Thermo Scientific Orbitrap mass spectrometer systems and associated Dionex chromatography modules identical to those installed at the NIH, National Cancer Institute (NCI), Center for Cancer Research (CCR), including servicing instruments in use at the Frederick National Lab over the last 2 years. The contractor employs technically qualified, factory-trained service engineers with demonstrated expertise in the calibration, alignment, maintenance, and repair of Thermo Orbitrap Fusion Lumos and Orbitrap Exploris 240 systems and their integrated liquid chromatography components.

The mass spectrometer systems covered under this requirement are high-value, mission-critical instruments that support time-sensitive clinical metabolomics and proteomics research activities directly associated with NIH clinical trials and cancer research programs. The complexity and integrated configuration of these systems require specialized diagnostic tools, advanced technical training, and access to fully compatible replacement parts to ensure proper functionality and data integrity.

The proposed contractor has the capability to provide comprehensive preventive maintenance, emergency repair services, software support, and remote technical assistance in accordance with manufacturer-established service procedures and in accordance with the manufacturer-established maintenance schedule. The contractor maintains access to fully compatible parts and preventive maintenance kits necessary to restore systems to optimal operating condition without modification to existing configurations. Additionally, the contractor can meet the required response times, as noted in the requirements document, for remote diagnostics and on-site service to minimize downtime and prevent disruption to ongoing clinical and research workflows.

Accordingly, the proposed contractor is uniquely qualified to provide the required services without unacceptable technical risk, interruption of critical research operations, or substantial duplication of cost to the Government.

3.0 RESPONSE INSTRUCTIONS

This notice is not a request for competitive quotations. However, all responsible sources may submit a capability statement for consideration by the agency. The response and any other information furnished must be submitted in writing and contain sufficient detail to allow the Government to determine the capability of the interested party to meet the requirement.

All responses must be sent via email to Contract Specialist, Jordan Neal, at jordan.neal@hhs.gov, no later than 12:00 p.m. ET on April 28, 2026.

A determination by the Government not to compete this proposed requirement based upon responses to this notice is solely within the discretion of the Government. Information received will be considered solely for the purpose of determining whether to conduct a competitive procurement. To receive an award, contractors must be registered in and maintain an active registration in SAM.gov.

 Reference: 75N98026Q00147 on all correspondence.